Seeking Payment for Approved Jobs

There can be times when you see that your job is approved but it is not paid. There are three possible reasons for such a scenario. See jobs related articles for more context.

• Add a new job (See Add a new job for details)
• Edit job details (See Manage job details for details)

 

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Due Dates

If the due date of job is some time in the future, the payment will be made on that future date. For example while writing this article, the job ID 998877-66 shows that it is Approved and the Due Date is 13 June, which is a future date.

 

If you want to edit the due date, click on the job row and the job details page opens. You can change the due date as required.

 

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Missing payment settings

The second reason is that your contractor did not accept the invite link and did not connect their bank account. Or, they have not sent you a voided check to update their payment settings.

In the contractors' list, the Payment Method show Missing in such cases, for example as below.

 

To get your carrier paid, contact them to get the ACH details into their Denim account. If they do not add any payment settings, Denim sends them a check via physical mail to the address on their invoice.

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Non-factored jobs

These jobs do not get paid out until your customer pays to Denim. Open the job details if you are not sure if a job is factored. In Obligations, the Description column shows Factoring Fee for factored jobs. 

The job below is non-factored because there is no Factoring Fee listed.

 

The following job is factored because there is a Factoring Fee in the list.